Terms Of Service
OVERVIEW
Welcome to Nexora. Throughout this website, the terms “we”, “us”, and “our” refer to Nexora. We operate this online store to offer wellness products, including our snoring control oil (the “Products”), and related services (the “Services”). Our store is powered by Shopify, which enables us to sell our Products to customers in Pakistan.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.
You agree to provide accurate, current, and complete information when placing an order, including your name, contact number, and delivery address.
You are responsible for any activity conducted under your account or using your provided information.
SECTION 2 – OUR PRODUCTS
Nexora offers wellness-based products designed for general support and comfort.
Our snoring control oil is intended for external use and general wellness purposes only. It is not intended to diagnose, treat, cure, or prevent any medical condition, including sleep disorders such as sleep apnea.
Results may vary from person to person depending on individual health factors and consistency of use.
If you have a medical condition, breathing disorder, chronic sleep problem, or are under medical treatment, you should consult a qualified healthcare professional before using our Products.
We reserve the right to:
Modify product descriptions or pricing
Limit quantities
Discontinue products at any time
Product appearance or packaging may vary slightly from images displayed on the website.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase a Product.
Orders may be cancelled within 12 hours of placement or before shipment, whichever occurs first. Once an order has been shipped, it cannot be cancelled.
We reserve the right to refuse or cancel any order due to:
Incorrect pricing
Product unavailability
Suspicious or fraudulent activity
Incomplete or incorrect information
All purchases are subject to our Refund Policy.
Products are sold for personal use only and may not be resold without our permission.
SECTION 4 – PRICES AND PAYMENT
All prices are listed in Pakistani Rupees (PKR) and may change without notice.
Nexora currently operates on a Cash on Delivery (COD) model within Pakistan.
Customers must provide accurate delivery details. Nexora is not responsible for delivery issues caused by incorrect information provided by the customer.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and may vary depending on your location and courier services.
Once your order is handed over to the courier company, risk of loss and responsibility for delivery timing transfers to the customer.
We are not liable for courier delays or events beyond our control.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website — including logos, branding, product names, descriptions, images, graphics, and design — is the property of Nexora.
You may not copy, reproduce, distribute, or use any content without prior written permission.
Unauthorized use may result in legal action.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services through our website.
These tools are provided “as is” without warranties or guarantees. We are not responsible for their functionality or performance.
Your use of such tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of any third-party websites. Any interaction with third-party sites is at your own discretion and risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Nexora’s store is hosted on Shopify. However, all sales and transactions are conducted directly between you and Nexora.
Shopify is not responsible for any product issues, disputes, damages, or claims arising from purchases made from Nexora.
SECTION 10 – PRIVACY
Your personal information is handled according to our Privacy Policy.
Because our store is hosted by Shopify, certain data may be processed by Shopify to provide and improve services.
By using our website, you agree to these data practices.
SECTION 11 – FEEDBACK
If you submit reviews, suggestions, or feedback, you grant Nexora the right to use, publish, and display that content for business or promotional purposes without compensation.
You confirm that your feedback does not violate any laws or third-party rights.
We reserve the right to remove inappropriate or misleading content.
SECTION 12 – ERRORS AND INACCURACIES
Occasionally, there may be typographical errors, pricing mistakes, or inaccuracies in product descriptions.
We reserve the right to correct errors and cancel orders if necessary, even after an order has been placed.
SECTION 13 – PROHIBITED USES
You agree not to:
Use the website for unlawful purposes
Provide false or misleading information
Attempt to interfere with website security
Engage in fraudulent or abusive behavior
We may suspend or terminate access if these terms are violated.
SECTION 14 – TERMINATION
We may terminate or suspend access to our Services at our discretion if you violate these Terms.
Certain provisions such as Intellectual Property, Limitation of Liability, and Governing Law will continue to apply after termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
All Products are provided for general wellness support only.
Nexora does not guarantee that use of the snoring control oil will completely stop snoring or resolve any underlying medical condition.
Results vary between individuals.
Our Products are not medical treatments and are not a substitute for professional medical advice. If you have persistent sleep or breathing issues, consult a qualified healthcare provider.
All Products and Services are provided “as is” without warranties of specific outcomes.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Nexora shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our Products or website.
Use of our Products is at your own risk.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold Nexora harmless from any claims, damages, or losses resulting from your misuse of the website, violation of these Terms, or improper use of our Products.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found invalid or unenforceable, the remaining sections shall remain in full force and effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any part of these Terms does not constitute a waiver.
These Terms represent the entire agreement between you and Nexora regarding use of the Services.
SECTION 20 – ASSIGNMENT
You may not transfer your rights under these Terms without our written consent.
Nexora may transfer its rights or obligations without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of Pakistan. Any disputes shall be resolved in the courts of Pakistan.
SECTION 22 – HEADINGS
Headings are included for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the website after updates means you accept the revised Terms.